Privacy Policy

Effective October 13, 2026

New Life Herbs & Acupuncture Center ("we", "us") respects your privacy. This policy explains what we collect when you visit newlifeherbsacupuncture.com, chat with us, message us on social media or request an appointment, and how we use it.

What we collect

• Contact details you give us: name, phone number, email address.
• What you tell us: your questions, messages, preferred appointment times and any notes you choose to share.
• Basic technical data from your browser, such as the pages you visit, used to keep the website working.

How we use it

• To reply to your questions and messages.
• To schedule, confirm and remind you about appointments.
• To keep records needed to run our business and meet legal requirements.

Text messages (SMS)

If you give us your phone number and agree to receive texts, we may send messages about your inquiry and appointments. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.

We do not sell, rent or share your mobile number or SMS consent with third parties for their marketing purposes.

Sharing

We do not sell your personal information. We share it only with service providers that help us operate, such as website hosting, appointment and messaging software, who may use it only to provide those services to us, or when required by law.

How long we keep it

We keep your information only as long as needed for the purposes above, then delete it.

Your choices

You can ask us to see, correct or delete your information, or to stop contacting you, at any time by contacting us below.

Contact us

New Life Herbs & Acupuncture Center
1350 Grant Rd #11A, Mountain View, CA 94040